Our products are sent with much love and care to our customers, but unfortunately the post office is not as careful and transport our orders in a way that we cannot control.
That's why we often don't get them to arrive the same way we send them, that is, with a consistent and smooth appearance.
As it is a product based on paraffin, it can soften when exposed to high temperature and due to the poor transport conditions of the post office it can turn all the way to one side and not get the beautiful look that we love so much ... .
Still the quality and effectiveness of the product is the same and we are sure that you will LOVE the result ❤